Increase Lifetime Value, Expertly
Award-Winning Customer Value Management
Mike Migliore is the Customer Value Guy: a seasoned expert in Customer Value Management (CVM), with 15 years' experience in CRM, retention and product marketing. He helps businesses acquire the right customers cost-effectively, ensures they stay longer and buy more, maximising their customer lifetime value for sustainable growth and success.
clients
services and expertise
Customer Value Consulting + Advisory
Customer Value Consulting + Advisory
Customer Value Consulting + Advisory
Mike works with B2B and B2C businesess large and small to optimise their customer value management.
Over the last 15 years, he's helped businesses launch, scale and grow their customer marketing teams, lifecycles and proposition portfolios to drive higher customer lifetime value with decreased risk and lower costs.
Auditing
Customer Value Consulting + Advisory
Customer Value Consulting + Advisory
Are you maximising customer value efficiently?
Mike will audit your customer marketing and proposition portfolio using a proprietary strategic framework to identify gaps and opportunities for increased growth, analysing the effectiveness of your customer communication channels, the alignment of your offerings with customer needs, and the overall customer experience.
Learning
Customer Value Consulting + Advisory
Learning
Building high performing teams with speciality knowledge in CVM, CRM and proposition is so challenging that many business get it wrong.
Mike can help recruit, coach and upskill your teams to be data-driven, results-focused and customer obsessed marketers, driving higher performance, increased customer satisfaction, and a competitive edge that propels your business towards long-term success.